Next jackpot draw: Wednesday, 8:00 PM AEST
We're here to help with any questions, concerns, or feedback you may have about Grand Flip Lottery.
Our customer service team is available to assist you by phone:
1800 FLIP WIN
(1800 354 794)
Monday to Friday: 8:00 AM - 8:00 PM AEST
Saturday: 9:00 AM - 5:00 PM AEST
Sunday: 10:00 AM - 4:00 PM AEST
For non-urgent inquiries, you can reach us via email:
We aim to respond to all email inquiries within 24 hours during business days.
For prize claims over $10,000:
[email protected]
Our headquarters is located in Sydney:
Grand Flip Headquarters
Level 32, 200 Barangaroo Avenue
Sydney, NSW 2000
Australia
Office visits by appointment only
Fill out the form below and our team will get back to you as soon as possible.
At Grand Flip Lottery, we value your feedback and are committed to providing exceptional customer service. Whether you have questions about our games, need assistance with your account, or want to share your experience, we're here to help.
We aim to respond to all inquiries within 24 hours during business days.
Our Australian-based customer service team is trained to provide knowledgeable assistance.
All communications with our team are secure and confidential.
Find quick answers to common questions about contacting us and getting support.
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